Introduction
MentraCore LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
Information We Collect
Personal Information
We may collect personally identifiable information, including but not limited to:
- Name and contact information
- Account credentials
- Fieldwork tracking information
- Usage data and preferences
- Device information and identifiers
Usage Data
We automatically collect certain information when you use our Service, including:
- Browser type and version
- Device type and operating system
- IP address
- Access times and dates
- Pages viewed and features used
- Error logs and performance data
How We Use Your Information
We use the collected information for:
- Providing and maintaining our Service
- Improving and personalizing user experience
- Analyzing usage patterns and trends
- Communicating with you about updates and changes
- Ensuring platform security and preventing fraud
- Complying with legal obligations
Data Storage and Security
Security Measures
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure data backup procedures
Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Information Sharing and Disclosure
We may share your information with:
- Service providers and business partners who assist in operating our platform
- Law enforcement or regulatory bodies when required by law
- Professional advisors (e.g., lawyers, accountants) as needed
- Third parties in connection with a business transaction (e.g., merger or acquisition)
We do not sell your personal information to third parties.
Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of certain data collection and use
- Export your data
- Withdraw consent where applicable
Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we may have collected information about a child, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending you an email notification for significant changes
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
- Email: support@mentracore.com
- Address: 1111 6th Ave #550, San Diego CA 92101
Governing Law
This Privacy Policy is governed by the laws of California, without regard to its conflict of law provisions.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about your California privacy rights.
International Data Transfers
If you access our Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our servers are located. By using our Service, you consent to such transfers as described in this Privacy Policy.
